Leading companies all share a common practice; they utilise their customer’s data and the power of machine learning to understand their customer’s desires, dislikes, behaviours and language. This practice allows them to interact with customers on an almost 1-1 basis at scale. The link between personalisation and retention & increased value per customer is self-evident.
Hi, my name's Ben, I'm the founder and CEO over here at Octy.
I want to highlight the challenges faced by non-data-driven companies when competing in markets filled with companies that have embraced the power of machine learning. Octy can help your business not only compete with these companies, but it can push your business to dominate your market.
Did you know optimising your customer retention rate by as little as 3% can increase your companies revenue by a monumental 95%?
Existing customers are 50% more likely to purchase new products and on average spend 31% more compared to new customers!
Despite these facts, 64% of online retail companies focus on customer acquisition over customer retention. That means most of your competitors are not focusing on the literal gold mine in customer retention optimisation!
Or, do you currently fall into that 64%?
Ok, so the benefits of becoming a data-driven company are now apparent. However, you have many decisions to make in implementing such a system.
There is a lot to consider.
What resources do you need exactly?
Should you outsource this project?
How much will it cost?
How long will it take?
Is it possible to integrate AI with your current systems without significant change and cost?
Do you have enough relevant data?
Octy's retention toolchain provides the answers to all of these questions simply because we have taken the time to understand your most significant needs and obstacles related to an AI implementation.
From profile segmentation and item recommendations to natural language generation, At Octy, we have done all the work for you.
We have researched the best possible implementations to maximise your data’s real power in the pursuit of increasing your customer's retention rate and profits.
Our innovative semi-automated solutions have a low entry barrier in both time and cost. Octy is simple to integrate with your current systems.
Personalised product recommendations for online shoppers are increasing conversion rates by 915% and average order values by 3%
An increase of 3% in customer retention can increase company revenue by a monumental 65%
Existing customers are 50% more likely to try new products and spend 31% more than new customers.
It is 5 to 25 times more costly to acquire a new customer than to retain an existing one.
Only 39% of online retailers send out personalised product recommendations via email. Octy can help you capitalise on this and ultimately outperform the competition.
The probability of selling to an existing customer is 50% on average compared to 10% when selling to a new customer.
The Octy retention toolchain will be made immediately available to your organisation on successful account creation.
The Octy retention toolchain is currently in public BETA. We offer new account holders 10% off the monthly subscription fee during this period.
Our solutions utilise the AWS machine learning infrastructure and follow best practices. Secure data encryption and storage combined with super-fast cloud training means your data is kept safe, and model predictions are kept accurate and regularly updated.
Accounts are charged a fixed monthly subscription fee plus any additional data transfer/ model training costs each month incurred by AWS, appended to your monthly bill.*monthly rates are calculated based on your business requirements
We guarantee our solution unconditionally for 30 days. If it doesn't increase your customer retention rate and profits, if it doesn't improve your customer referral rate, if it doesn't reduce your customer retention costs, Or if it is just not working out for your business, we will work with you to understand why.
Failing that, we will refund you, no hard feelings, no long-lasting obligations.